Curbside Pickup Customer Service

Joyce Martin

Customer Servcie Specilalist 

If you have a question or concern, Joyce is very friendly

and knowledgable.  No question is too minor, pleae just

ask by calling 613-432-7555.

Support and Assistance

Municiple Customer Service

Lisa Duggan

General Manager

If you have a major customer

service issue or question, call

613-432-7555.


Town of Renfrew, Town of Arnprior and the Township of McNab/Braeside

Q.  Why was my blue box not pickup?

A.  The box was mixed (which means the box had Tin and Plastic and Fiber in one bin).  These municipalities use a two blue box recycling system.  One blue box should contain your Tin, Plastic and Glass (and aluminum cans, pie plates, foil wrap, plastic food and beverage containers and glass jars) and the second blue box should contian your Fiber (flyers, boxboard, paper, cracker boxes, paper egg cartons and cardboard)

Horton Township and the Township of White Water Region

Q.  Why was my blue box not picked up?

A.  The box was mixed or layered (which means the box had Tin and Plastic and Fiber layered, on the bottom of the bin is Tin & Plastic then Fiber on top).  Your box should have all Fiber (flyers, boxboard, paper, cracker boxes, paper egg cartons and cardboard) one week and Tin & Plastic and Glass (and aluminum cans, pie plates, foil wrap, plastic food and beverage containers and glass jars) the next week.  There is no limit to the number of blue boxes, you may put out as many as needed.  This will help to eliminate any mixed or layered bin issues resulting in all recyclable materials being picked up. 


Beaumen Dual Stream Recycling Flyer - August 2015